OUR PRIVACY POLICY
Thank you for choosing ED4S Academy as your online training resource. At ED4S we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of learners who use our online training services. By accessing and using our platform, you consent to the practices outlined in this Privacy Policy.
This Privacy Policy outlines how we collect, use, disclose, and retain your personal information. This includes information collected through our websites, blogs, apps, and any correspondence with you (e.g., email) or during the provision of our products and services.
INFORMATION WE COLLECT
Personal Information
Personal Information Defined
In this Privacy Policy, "personal information" refers to any information that identifies you, such as your name and email address. It does not include information available in a public telephone directory or business contact information.
When you register for a course on our online learning management platform, we may collect the following personal information:
Email address
Contact information (address, phone number)
Job title and company name
Payment details for course registration
Professional certifications or licenses
Usage Information
We may also collect non-personal information related to your usage of our platform, such as:
Course progress and completion data
Device information (e.g., IP address, browser type)
Login activity and access times
Interaction with course content and assessments
Feedback and survey responses
How we collect your Information
Information You Provide
You may voluntarily provide your personal information to ED4S during interactions with us, including through phone calls, emails, chats, in-person meetings, social media, our website, or other means. This information may be given when you register for an account, request information, subscribe to newsletters, attend events, or report problems with our services. While you can choose not to provide certain information, it may affect your ability to interact with us fully or receive the desired product or service.
If you provide ED4S with personal information of another individual, you are responsible for complying with all applicable laws and obtaining valid consent for the collection, disclosure, and use of their information.
Automated Collection
ED4S may automatically collect certain information about your use of our websites, such as dates and times of access, browsers, operating systems, and devices used. We use technologies like cookies, web beacons, tokens, pixels, or tags to improve our products, services, communications, and advertising and to prevent fraud. This information may also help us recognize you as a user, enhance your website experience, confirm message delivery, and provide targeted advertisements. You can choose to decline or disable cookies in your web browser or device settings, but this may affect certain website features.
Cookies
Cookies are small files that a website transfers to your computer's hard drive through your web browser, enabling the site to recognize your browser and gather certain information. We use cookies to remember items in your shopping cart, understand your preferences, compile aggregate data about site traffic and interactions, and offer better site experiences and tools. You can manage cookies in your web browser settings. Declining or disabling cookies may impact your access to certain features, but you will still be able to place orders.
How is you information used
In accordance with data protection law, we can only use your personal information when there is a valid reason to do so. These reasons include:
Complying with legal and regulatory requirements.
Pursuing legitimate interests of our business or a third party, provided they do not override your rights and interests.
Performing a contract with you or taking steps at your request before signing a contract.
Obtaining your consent for specific purposes.
When we rely on legitimate interests, it may involve:
Advancing our commercial activities and objectives or those of a third party.
Complying with legal and regulatory obligations and adhering to codes of conduct.
Enhancing and developing our business operations and service offerings or those of a third party.
Safeguarding our business, shareholders, employees, customers, or those of a third party.
Purpose and Legal Basis
ED4S may use your personal information for various purposes relating to your relationship and interactions with us, as explained below:
Purpose Legal Basis Administering your relationship with ED4S, including communication regarding related matters Our legitimate business interests. This may include providing training, learning platforms, products, and services.
- Maintaining, protecting, and improving our products and services Our legitimate business interests (providing and enhancing products and services).
- Managing complaints, feedback, and queries Our legitimate business interests (providing and improving websites, products, and services).
- Administering and facilitating your participation in contests and promotions Our legitimate business interests (promoting websites, products, and services) or contract performance.
- Conducting market research and analysis Our legitimate business interests (providing, improving, and promoting websites, products, and services).
- Carrying out satisfaction surveys and analysis Our legitimate business interests (providing, improving, and promoting websites, products, and services).
- Facilitating your interactions and transactions with ED4S Our legitimate business interests (providing learning platforms, products, and services).
- Providing you with websites, products, and services Our legitimate business interests (providing learning platforms, products, and services) or contract performance.
- Processing your financial aid application Our legitimate business interests (providing our products and services).
- Responding to inquiries, requests, and communications Our legitimate business interests (providing websites, products, and services).
- Notifying you about changes to websites or products and services Our legitimate business interests (providing learning platforms, products, and services).
- Auditing and monitoring website use Our legitimate business interests (providing websites, products, and services and improving security) or with your consent for certain cookies.
- Providing you with information about ED4S and other businesses' products and services (permitted by law and based on your preferences) Depending on communication method, either consent or legitimate business interests for direct marketing.
- Complying with legal or regulatory obligations and protecting legal rights, interests, and remedies Our legitimate business interests and compliance with legal obligations. Enforcing agreements concerning you. Our legitimate business interests and compliance with legal obligations.
Automated Decision Making
We may use automated computer software and pre-defined logic programming to assess your eligibility for financial aid. This process is known as automated decision-making. Decisions made through this system do not require human input. If you wish to challenge or object to an automated decision, you have the right to do so. Please refer to section 17(d) below for further details on your rights.
We use the collected information for the following purposes:
Providing access to our online courses and learning materials
Managing your account and course progress.
Processing payments and issuing certificates of completion.
Sending course updates, notifications, and important announcements.
Conducting analysis to improve our courses and platform.
Responding to your inquiries and support requests.
Conducting research and data analysis for improving our services.
DATA SECURITY
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored on secure servers with restricted access and encrypted connections. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
THIRD-PARTY SERVICES
We may use third-party service providers to assist us in delivering our courses and managing our platform. These service providers may have access to your personal information but are obligated to maintain its confidentiality and use it solely for the purposes of providing their services to us.
DATA RETENTION
We will retain your personal information for as long as necessary to bring to completion the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Upon your request or upon course completion, we will delete or anonymize your personal information.
DATA CONTROLLER
For the purposes of the General Data Protection Regulation (GDPR), ED4S is the data controller responsible for your personal information collected and used through our website, products, and services. As the data controller, we determine the purpose and method of using your personal information.
OTHER CONSIDERATIONS
Disclaimers, Liability Exclusions/Limitations, and Disputes
The agreements you accept when applying, registering for, ordering, or using ED4S's products and services contain important provisions. These provisions include disclaimers, limitations, or exclusions of liability for ED4S and other parties (including service providers) and determine the applicable law and jurisdiction for dispute resolution. To the extent permitted by applicable law, these provisions apply to any disputes related to this Privacy Policy or ED4S's collection, use, disclosure, and retention of your personal information, with the same force and effect as if they were directly reproduced in this Privacy Policy. This Privacy Policy does not amend any of these other agreements.
Changes to this Policy
ED4S may update this Privacy Policy for its operations from time to time by posting a new version on its websites. The version of this Privacy Policy in effect at the time will govern ED4S's collection, use, disclosure, and retention of your personal information. By continuing to engage with ED4S after any changes to this Privacy Policy, you signify your consent to the collection, use, disclosure, and retention of your personal information as outlined in the revised Privacy Policy. We advise you to review the "Last Updated" date of this Privacy Policy (at the top) and check for any changes since the last version.
Contacting ED4S's on matters related to Privacy
If you have any comments or questions about this Privacy Policy or how ED4S handles your personal information, please contact ED4S's Privacy Officer via mail or email at: [email protected]